Rollout · End-user training and pilots
Systems people use from the first day.
We pilot a new system with a group of real users, fix what they find, then train everyone who will use it, with guides and short videos they keep.
- 01ConsultWe study the problem, the systems and the rules, and agree what success means.Assessment and scope
- 02DesignArchitecture, data model and interfaces, reviewed with your team before anything is built.Architecture and prototypes
- 03BuildSoftware, AI and data work in increments you can test, with security in from the first one.Accepted releases
- 04DeployInto your cloud, ours or your own servers, with monitoring, backups and a way back.A live, monitored system
- 05TrainA pilot with real users first, then hands-on training on the real system and their real tasks.People who use it from day one
- 06OperateSupport, maintenance and improvement from the people who built it, or a clean handover.Support or handover
- For
- Project owners, department heads and training leads rolling out a new system
- Sectors
- Municipalities, Public sector, Education
- Languages
- Greek and English
- Starts with
- A written scope
When to call us
Organisations usually come to us when…
- A new system is ready, but staff have not used it yet
- A rollout across departments, sites or municipalities
- Low use of a system you have already paid for
- A public or EU project that requires pilots and user training
Deliverables
What you receive.
- 01Pilot planWho takes part, what is tested, and how success is judged.
- 02Pilot runReal users on real tasks, with us on hand to help.
- 03Pilot reportWhat worked, what changed, and readiness for full rollout.
- 04Hands-on trainingSessions by role, in person or online, in Greek or English.
- 05Guides and videosShort manuals and videos people keep after the sessions.
Working together
How it runs.
- 1What we need from youA sponsor and a pilot groupAccess to the system and test dataTime in people's calendars for sessions
- 2How decisions workPilot criteria agreed before it starts; the go-ahead for full rollout decided with you on the evidence.
- 3After deliverySupport takes over for daily use; refresher sessions and material for new staff on request.
Related
Services that go with it.
- ServiceSoftware engineeringCustom applications, integrated information systems, ERP and CRM, designed, built and maintained.
- ServiceAI engineeringAI assistants, document intelligence and machine learning built into your systems, evaluated and monitored.
- ServiceProduct strategyUser research, positioning, product definition, prototypes and roadmaps.
Tell us about the problem you need solved.
A short description is enough. We reply by email.